Royal Commission into aged care quality and safety Australia

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Summary of Royal Commission into Aged Care Quality and Safety:

What is a royal commission?

A royal commission is set up by the parliament of Australia and is a major inquiry into a matter of public importance.

What is the Royal Commission into Aged Care Quality and Safety about?

Providing information on the Royal Commission into Aged Care Quality and Safety. A lot of this information is accessible to the public – however, providing it in a way that is easily digestible. Providing a digestible way for individuals to read through the outcomes of the Royal Commission into Aged Care Quality and Safety (providing an in depth but succinct summary of the stages and outcomes)

Hearings and workshops:

What is a hearing?

A hearing is when the Royal Commission hears from a panel of witnesses who have relevant evidence or expertise on the issue.

About the hearings for the Royal Commission into Aged Care Quality and Safety:

There have been several hearings for the Royal Commission into Aged Care Quality and Safety. The topics of these hearings include; aged care in the home, dementia care and residential care, access and inclusion, person-centred care, access to aged care and clinical care, carers for older Australians, regulation of aged care, younger people in residential aged care, diversity in aged care, aged care workforce, aged care in residential areas, redesign of aged care system, the future of the aged care workforce, future aged care program redesign, research innovation and technology, mental health, oral health and allied health care, the response of COVID-19 in aged care, accommodation, home care, funding and the counsels assisting final recommendations.

A live webcast of each of these can be found online: https://agedcare.royalcommission.gov.au/hearings-and-workshops?page=0

Why is the Royal Commission holding workshops?

The Royal Commission is holding workshops as a less formal method to obtain information compared to a formal hearing. Workshops will be composed of a panel of witnesses, who will discuss ideas about a particular issue

Interim Report:

Three interim reports have been produced by the Royal Commission into Aged Care Quality and Safety. The conclusions of these interim reports are that; the aged care system is not designed around delivering the best care, it minimises the voice of those receiving care and their loved ones, that it’s a difficult system to navigate and fails to provide the relevant information for people to make informed decisions about the care they need, relies on a regulatory body which lacks transparency, and has a workforce that is pressured and lack the keys skills.

Submissions:

  • (Public submissions – E.g., 10,102 submissions received to date; 6,729 telephone calls to the information line; Staffing issues, isolation, unmet needs – Most common concerns)

  • Read published submissions

How to make a submission:

The Royal Commission into Aged Care Quality and Safety is happy to hear from anyone with an issue relating to the Commission under its terms of reference. You could provide a written submission on anything that may be relevant but good questions to start may be; what is the quality of the aged care you or someone you know? What changes to aged care would you recommend? How could aged care services be improved?

Submissions on the impact of Covid-19:

Submissions on the impact of COVID-19 and in response to the matters to be examined in the hearing on COVID-19 closed on Friday, 4 September 2020.

How to contact the Royal Commission:

You can contact the Royal Commission via:

  • Mail: GPO Box 1151, ADELAIDE SA 5001 (in English or any other language)

  • Call: 1800 960 711 (between 8:30am - 5:30pm ACDT, Monday-Friday except on public holidays. Interpreter service is available.)

  • Email: ACRCenquiries@royalcommission.gov.au (in English or any other language)

When do submissions close?

General submissions closed on 31 July 2020

Submissions on the impact of COVID-19 and in response to the matters to be examined in the hearing on COVID-19 closed on Friday, 4 September 2020.

Community forums:

Why is the Royal Commission holding community forums?

Community forums are a method for the Commissioners to hear about the experiences of aged care directly from the public.

How do I attend a community forum?

Due to the COVID- 19 pandemic, community meetings have been suspended

Media Releases and Newsletters:

For the latest news regarding the Royal Commission into Aged Care Quality and Safety, follow the link

https://agedcare.royalcommission.gov.au/news-and-media

Publications:

Research publications on a range of topics such as: ‘the cost of residential aged care’ and ‘what Australians think of aged care’ can be found on the link below

https://agedcare.royalcommission.gov.au/publications

 

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